21.12.2022

ING Bank Slaski, Ailleron and Operator Chmury Krajowej – joint project with legal support from KWKR

Kancelaria Prawna

Our law firm provided legal advice to Ailleron in negotiating an agreement with ING Bank Slaski and Operator Chmury Krajowej  The subject of the agreement is a joint project to implement an innovative LiveBank Cloud solution based on cloud technology in a SaaS model. Thanks to this solution, the Bank’s remote customer service will be more efficient than ever.

About the project

The project involves the implementation of a convenient digital channel for online communication of the Bank’s specialists with customers. Thanks to the LiveBank Cloud solution, ING customers will be able to take remote advice from a bank specialist or purchase individual bank products, including a mortgage, without being physically present at a Bank branch.

With LiveBank Cloud, the Bank’s employees will be able to more easily manage customers’ affairs and conveniently communicate with them using chat or video. The LiveBank Cloud solution will enable remote customer service and the acquisition of new customers using such enhancements as digital document exchange, screen sharing and shared document filing. All this while ensuring the highest security standards.

The LiveBank Cloud solution will be implemented in ING Bank Slaski in the SaaS model, which makes the launch of the product faster and the implementation of the entire project more flexible. The subscription model will enable scaling of the solution and low initial costs of its implementation.

Parties to the agreement

Operator Chmury Krajowej is also a party to the agreement and part of the project. It is responsible for providing the cloud platform and compliance of cloud services with legal and regulatory requirements.

The Firm had the honor of advising on this pioneering project, participating in the negotiations and providing ongoing legal support to Ailleron during the development of the agreement and in the finalization of this prestigious transaction.

We congratulate the parties to the transaction and wish them successful cooperation!

 

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Administratorem Twoich danych osobowych jest KWKR Konieczny Wierzbicki i Partnerzy S.K.A. z siedzibą w Krakowie, ul. Kącik 4, 30-549 Kraków.
Przetwarzamy Twoje dane wyłącznie w celu udzielenia odpowiedzi na wiadomość przesłaną przez formularz kontaktowy i dalszej komunikacji (co stanowi nasz prawnie uzasadniony interes) – przez czas nie dłuższy niż konieczny do udzielenia Ci odpowiedzi, a potem przez okres przedawnienia ewentualnych roszczeń. Masz prawo do żądania dostępu do swoich danych osobowych, ich kopii, sprostowania, usunięcia lub ograniczenia przetwarzania, a także prawo wniesienia sprzeciwu wobec przetwarzania oraz wniesienia skargi do organu nadzorczego. Więcej szczegółów znajdziesz w naszej Polityce Prywatności.
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Administratorem Twoich danych osobowych jest KWKR Konieczny Wierzbicki i Partnerzy S.K.A. z siedzibą w Krakowie, ul. Kącik 4, 30-549 Kraków. Twoje dane będą przetwarzane w celu wysyłki naszego newslettera. Masz prawo do żądania dostępu do swoich danych osobowych, ich kopii, sprostowania, usunięcia lub ograniczenia przetwarzania, a także prawo wniesienia sprzeciwu wobec przetwarzania oraz wniesienia skargi do organu nadzorczego. Więcej szczegółów znajdziesz w naszej Polityce Prywatności.

 

Do you want to be up to date? Sign up for our newsletter

By subscribing to our newsletter, you consent to the sending of information by e-mail on important events in the field of law, legislative changes and the activities of the Law Firm.

read more

The administrator of your personal data is KWKR Konieczny Wierzbicki i Partnerzy S.K.A. with headquarters in Krakow, ul. Kącik 4, 30-549 Krakow. Your data will be processed for the purpose of sending our newsletter. You have the right to request access to your personal data, their copies, rectification, deletion or limitation of processing, as well as the right to object to the processing and to lodge a complaint with the supervisory authority. More details can be found in our Privacy Policy.